Sales Tax FAQ

Do you charge VAT?

Yes, as a company registered in the European Union (EU), we are required to charge Value-Added Tax (VAT) on purchases made by EU customers.

How much VAT will I be charged?

The standard VAT rate we charge is 19%. However, if the volume of transactions from EU member states exceeds the threshold set by our local regulations within a calendar year, we will charge the VAT rate applicable to each country.

Will I be charged VAT if I’m outside the EU?

No, customers outside the EU are not subject to VAT charges on their purchases from us.

How do you determine which VAT rate to apply?

We apply the standard VAT rate of 19% unless our sales volume to EU member states exceeds the threshold set by our regulations within a calendar year. In that case, we apply the VAT rate specific to your country.

Can I see the VAT amount before checkout?

Yes, the VAT amount will be itemized on the checkout page once you’ve entered your address details.

What if I have a VAT number?

If you are a business with a valid VAT number, you may be eligible for VAT exemption on your purchases. Please provide your VAT number at checkout to apply for the exemption.

How does VAT apply to digital goods and services?

For digital goods and services, VAT is charged at the rate of the customer’s country of residence within the EU, in accordance with EU VAT rules for digital sales.

Can I get a tax invoice?

Absolutely. Once your purchase is complete, you will receive an invoice that includes all tax details for your records.

What if I’m tax-exempt?

If you believe you are tax-exempt or eligible for reduced VAT rates, please contact your tax advisor before making this purchase

What if I have more questions?

For more detailed information or specific inquiries, please contact us here.